Refund policy

30 Day Taste Guarantee

We are confident that you will love our high quality Poppatea products.

But, if in a rare case you are not happy. We will refund 1 product (no need to return to us).

Terms & Conditions

  • If you order more than 1 product we will only refund 1 of your items
  • 2 x 50g pouch = 2 products
  • Refunds can take up to 7 days to arrive in your bank account
  • This guarantee only applies to orders placed on our website

Please email hello@poppatea.com or contact us here if you have had any issues with your order.